On today's Talk, we ask Susan about her operator journey starting out in leadership roles in product and marketing at companies like Google and AppSumo in San Francisco. We dig into Susan's role as a venture partner and marketer-in-residence at 500 Startups where she launched and operated a 10-week program for startups and ask her about her proudest accomplishments during her time there. Moving on, we dig into Susan's time at Reforge where she built and led the growth marketing team and worked with companies like Facebook, AirBnB, Slack and Uber and the mistakes she made along the way.
Next, we ask Susan why she decided to join Ashton Kutcher & Guy Oseary’s Sound Ventures and what excited her most about moving to the venture side. We discuss the common mistakes startups make with growth experimentation and what tools and resources are in her growth tech stack. Finally, we ask Susan what to look for when hiring for growth and the best interview questions for growth hires.
This Tank Talk really makes you appreciate the challenges and mistakes startups face when trying to apply growth tactics and the experimentation that goes into building long term customer relationships along with enduring brands that live on forever.
Books Mentioned In The Show:
Susan’s words of inspiration - “It's crucial to lean into your creativity and have fun at it with growth”