Tank Talks
Tank Talks By Ripple Ventures
Nicolas Vandenberghe of Chili Piper on the future SaaS and being the CRM underdog

Nicolas Vandenberghe of Chili Piper on the future SaaS and being the CRM underdog

Building a remote culture at work is something that has been thrust upon many businesses in the last 18 months, no so for today’s guest Nicolas Vandenberghe, co-founder and CEO of Chili Piper. Nicolas and the team are making waves in the competitive scheduling marketplace and recently closed a $33M Series B Lead by Tiger Global.

About Nicolas:
Nicolas started selling newspapers in the streets of Paris in high school. After graduating from Stanford Graduate School of Business, he started and sold 3 tech companies and also ran Sales for a $2B telecom company, negotiating billion-dollar deals with companies like Google.

Presently I'm the CEO and Co-Founder of the tech firm - Chili Piper - a pioneer in Buyer Enablement. He co-founded Chili Piper in 2016 and successfully bootstrapped it past $2M ARR until receiving funding in 2019. Chili Piper is a forward-thinking company with a 100% remote work force. It's fully distributed leveraging global talent with employees in 28 cities in 21 countries.

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In this episode we discuss:

03:00 The origins of Chili Piper

05:38 How Oracle’s sales practices pushed Nicolas to start Chili Piper

08:31 The future of SaaS pricing and unbundling

10:36 The decision to bootstrap for the first two years

12:28 How long the initial MVP took to develop

14:15 The early sales process

15:45 Competing in a crowded market

20:10 Early A/B testing and how they succeed

23:01 Knowing when Chili Piper had product/market fit

24:42 Why integrations are so important

27:50 Why he started a second company, kosmotime.com, to help with scheduling

31:10 How Chili Piper built a remote-first company prior to the pandemic

37:04 Talking about Chili Piper’s series B Raise of $33M and what is smart money

The book Nicolas recommends:
Never Split the Difference: Negotiating as if Your Life Depended on it by Chris Voss

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Tank Talks
Tank Talks By Ripple Ventures
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